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Post Implementation Support Services(PICS) and UNICARE
PICS & UNICARE are two SAP Post Implementation Support services offered by Unisoft.
PICS & UNICARE is a flexible support plan, which will reduce the cost of maintenance and continuous improvement. Unisoft makes sure that your SAP investment and its ROI is maximized through Business Processes extensions, Upgrades, Interface development, module extensions in line with leading edge technologies envisioned by SAP.
Our firm has created SAP Support practice that is focused on supporting you all day, every day. The Support Center houses a cadre of skilled individuals dedicated to providing technology services, including maintenance, enhancement and development support.
Our professionals are the best in the business with deep support knowledge of SAP product, business process skills and technical capability. We leverage these skills to provide real business value in a flexible structure to support your evolving needs.
Our support is segmented into three categories.
- Maintenance Support consists of applications maintenance, problem resolution, program management and demand management functions.
- Enhancement Support includes interface development, software configuration updates, report development, and minor SAP software upgrades.
- Development Support includes the implementation of SAP R/3 extensions, additional SAP modules, and major SAP version releases.
Benefits
- A single point of contact for all SAP support service needs.
- Business Expertise with a personal touch
- Customer is assured of access to a team of experts rather than a single resource.
- Customer-focused solutions that offer fast, quality support all the time
- PICS & UNICARE allows customer to spend IT budgets on value-added development instead of spending money on several full-time consultants and Travel/other expenses.
Customer Service Details: Singapore Support Hotline: +65 68486365
Fax Number: +65 68486378
Standby Number(After Office Hours): +65 91451645
Support E-mail: customer.care@unisoftinfotech.com
Operating Hours: Monday – Firday from 8:30 hrs – 17:30 hrs
Saturdays from 08:30 hrs – 12:30 hrs
(All in Singapore Local Time)
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