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Enterprise Content Management (ECM) is the technologies, tools,
and methods used to capture, manage, store, preserve, and deliver
content across an enterprise. ECM is a process that takes your content
throughout its lifecycle—from the creation of an idea scribbled
on a sheet of paper to the management of the multiple working documents to flesh out that idea to the archival and ultimate disposition of the policy that had its genesis in that flash of inspiration.

Each organisation is replete with traditional content types (data,
images, office documents, graphics, drawings, and print streams)
as well as the new electronic objects (Web pages and content, email, video, and rich media assets).

Information is an asset—just as much as a building, machinery, or
other infrastructure. You wouldn’t allow your machinery to fall
into disrepair if your income depended on it. Yet, that’s exactly
how information is treated. It—information—is the lifeblood of your
company, whether documenting best practices for fixing a machine
or design documents for creating a new one.

Most importantly, correctly applying technology to your business
processes is more important than how the technology is defined or
categorized. Unisoft Infotech believes that at the core of any effective
business or enterprise application is the strategic management of
content. Handled strategically, content can bind together the customer-facing layer of a process (customer relationship management, e-commerce, etc.) with the back-office (ERP, legacy databases, order processing, etc.) fulfillment layer into an effective application. A strategy for doing the right thing with ECM technology is critical and needs to address many issues, including:

  • How much content is there? How fast will it grow?
  • How many types and classifications of information content are there?
  • Who manages which content?
  • Who owns the content?
  • What is the content’s lifecycle? What must be saved, in what form, and for how long?
  • How does content get re-used and re-purposed? What standards should be used to ensure exchangeability?
  • How do you optimize your ECM strategies across processes so that there is consistency of approach and sharing of information?
  • How do information and document repositories interoperate with
    applications to provide content?
  • How do you document (with certainty) the context in which a Web transaction takes place?
  • What is the electronic content migration strategy as technologies become obsolete?

Unisoft Infotech has partnered with Mobius Management system to provide Total Content Management solutions to its customers. The solutions address the following areas:

a) Archiving Management for SAP (Data, print lists & Documents)
b) Electronic Bill presentment
c) Records Management
d) E-mail Management
e) Web content Management