SERVICES
SAP
Business Process Management
e-Business
Remote Support & Development
  SAP ABAP development
  BASIS Support
Enterprise Application Integration

BASIS Support

As the mySAP.com environment will be critical to your business operations, Unisoft Infotech is proposing not only a robust and reliable hardware platform but the systems management software, implementation and Ongoing services needed for a business critical data center application in an open systems environment.

Unisoft Infotech SAP ongoing services support your SAP implementation, from installation and integration, upgrades to Operation Support. This service provides ongoing operations support for your mySAP.com environment on Unix / Windows NT / 2000 platforms. Unisoft Infotech has permanent access to SAP internal workflow systems as well as to SAP's notes databases. Unisoft Infotech Basis teams are trained and certified by SAP as SAP Technical Consultants. This technical SAP knowledge on top of the platform expertise (operating system, and network) allows faster problem isolation and resolution through a better understanding of interactions between the layers.

The Basis Service is provided under the following areas :

Daily/Routine tasks Predictable tasks
- Performance monitoring/tuning - Hot packs upgrade
- System log checks - Client maintenance
- Alert monitoring - Database Reorganization
 
Preventative tasks Additional tasks
- Backup/Restore Solutions - Disaster Drill
- User Maintenance - System performance health-check
    - Installation
    - Instance/Client Refresh